FAQS - ZENNER METERING TECHNOLOGY(SHANGHAI) LTD.-好博体育

Q

Some users of your company's(4cubic meter) have a louder voice during use, which affects the normal lives of residents. What are the reasons?

A

There may be objects in the table. It is recommended that the user change the meter first, and the defective meter is returned to our company for analysis.

Q

What should I do if the IoT meter reports an Er3 code error?

A

Do virtual meter change card

Q

Many of your Shanghai Huatong meters don't closed the valve, but the valve returns to normal after removing the battery for a period of time, and the valve can be opened and closed normally. What is the reason for this?

A

Smart meter contains electronic components,if the enviroment is humid,will lead to abnormal circuit board work.

Q

The data report in the charging system is exported. Can it be modified? Can I print directly?

A

Both can be realized

Q

Common Problem

A

Q

The meter keeps alarming, prompting what is going on with E-10?

A

It may be that the alarm function is triggered by the moisture of the circuit board, which causes the circuit board to misreport, which does not affect the user's normal use.